"Tech and Innovation in Government" is a Harvard Kennedy School field course where students conduct original user research to solve real problems in government.

 

Here are the challenges we've tackled so far.

2018

Census data for EVERYONE

What are the needs of journalists, community organizers, and everyday Americans -- and how can the Census Bureau make its data more accessible to them?

helping New VETERANS TRANSITION

How can the U.S. Department of Veteran Affairs provide the right services and products to assist new Veterans with this significant life change?

accessing BOSTON PUBLIC RECORDS

How can the City of Boston improve the experience for records requesters and custodians while complying with applicable laws and regulations?

supporting VETERAN CAREGIVERs

How can the U.S. Department of Veteran Affairs better support Veteran caregivers, including through digital tools and services?

 

improving the BOSTON PUBLIC SCHOOL family Experience

How can Boston Public Schools improve the customer experience for parents, guardians, and families?

 
 

2017

Visiting Veteran cemeteries

How can the U.S. Department of Veteran Affairs improve the visitor experience of discovering, locating, and visiting graves in their 135 cemeteries?

Keeping boston police safe

How can police officers and detectives in the Gang Unit have the most relevant and recent information before they respond to a specific incident?

massachusetts small businesses

How can the Commonwealth of Massachusetts help potential small business owners navigate licensing and permitting requirements for new companies?

CITY OF Boston REAL ESTATE TOOL

How can the City of Boston improve the user experience with its Assessing Online tool to make it easier to search for data, file for exemptions, and submit abatement requests?

 

U.s. Treasury SPENDING DATA

How can the U.S. Department of Treasury make sure that its  federal spending data is useful to decision makers and private sector innovators?

 

2016

New york city building SAFETY

How can NYC Department of Buildings develop a predictive analytical tool that can help prevent future accidents?

veteran disabiltiy benefits

How can the U.S. Department of Veterans Affairs modernize its appeals process for Veterans' disability benefits?

Census data 

How can the Census Bureau help novice users find the information they need, especially around the topic of income inequality?

Boston firefighter safety

How can the City of Boston reduce carcinogenic exposure for firefighters, who are diagnosed with cancer at greater rates than the general population?