"Tech and Innovation in Government" is a Harvard Kennedy School field course where students conduct original user research to solve real problems in government.
Here are the challenges we've tackled so far.
Census data for EVERYONE
What are the needs of journalists, community organizers, and everyday Americans -- and how can the Census Bureau make its data more accessible to them?
helping New VETERANS TRANSITION
How can the U.S. Department of Veteran Affairs provide the right services and products to assist new Veterans with this significant life change?
accessing BOSTON PUBLIC RECORDS
How can the City of Boston improve the experience for records requesters and custodians while complying with applicable laws and regulations?
supporting VETERAN CAREGIVERs
How can the U.S. Department of Veteran Affairs better support Veteran caregivers, including through digital tools and services?
improving the BOSTON PUBLIC SCHOOL family Experience
How can Boston Public Schools improve the customer experience for parents, guardians, and families?
Visiting Veteran cemeteries
How can the U.S. Department of Veteran Affairs improve the visitor experience of discovering, locating, and visiting graves in their 135 cemeteries?
Keeping boston police safe
How can police officers and detectives in the Gang Unit have the most relevant and recent information before they respond to a specific incident?
massachusetts small businesses
How can the Commonwealth of Massachusetts help potential small business owners navigate licensing and permitting requirements for new companies?
CITY OF Boston REAL ESTATE TOOL
How can the City of Boston improve the user experience with its Assessing Online tool to make it easier to search for data, file for exemptions, and submit abatement requests?
U.s. Treasury SPENDING DATA
How can the U.S. Department of Treasury make sure that its federal spending data is useful to decision makers and private sector innovators?
New york city building SAFETY
How can NYC Department of Buildings develop a predictive analytical tool that can help prevent future accidents?
veteran disabiltiy benefits
How can the U.S. Department of Veterans Affairs modernize its appeals process for Veterans' disability benefits?
How can the Census Bureau help novice users find the information they need, especially around the topic of income inequality?
Boston firefighter safety
How can the City of Boston reduce carcinogenic exposure for firefighters, who are diagnosed with cancer at greater rates than the general population?